Last updated March 18, 2026
This Privacy Notice for Colmena ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Contact us at contact.colmena@gmail.com.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? No. We do not process sensitive personal information.
Do we collect any information from third parties? No. We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
Table of Contents
1. What Information Do We Collect?2. How Do We Process Your Information?3. What Legal Bases Do We Rely On?4. When and With Whom Do We Share Your Personal Information?5. Do We Offer Artificial Intelligence-Based Products?6. Is Your Information Transferred Internationally?7. How Long Do We Keep Your Information?8. How Do We Keep Your Information Safe?9. Do We Collect Information From Minors?10. What Are Your Privacy Rights?11. Controls for Do-Not-Track Features12. Do United States Residents Have Specific Privacy Rights?13. Do We Make Updates to This Notice?14. How Can You Contact Us?15. How Can You Review, Update, or Delete Your Data?We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us. The personal information we collect may include:
Sensitive Information. We do not process sensitive information.
Payment Data. All payment data is handled and stored by Stripe. You may find their privacy notice at stripe.com/privacy.
We process your personal information for the following purposes:
We only process your personal information when we have a valid legal reason to do so, including:
We may share your data with the following third-party service providers who perform services on our behalf:
We may also share your information in connection with a merger, sale, or acquisition of all or part of our business.
Yes. As part of our Services, we offer products and features powered by artificial intelligence and machine learning, including:
All personal information processed using our AI features is handled in line with this Privacy Notice. We do not use your data to train external AI models.
Our servers are located in the United States. If you are located in the EEA, UK, or Switzerland, please be aware that your information may be transferred to and processed in the United States. We take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law, including the European Commission's Standard Contractual Clauses where applicable.
We retain your personal information for as long as your account is active or as needed to provide the Services. Upon account termination, data is retained for 30 days before permanent deletion, unless a longer period is required by law.
We implement appropriate technical and organizational security measures to protect your personal information, including encrypted database connections, secure token storage, and HTTPS across all endpoints. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If you become aware of any data collected from minors, please contact us at contact.colmena@gmail.com.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, contact us at contact.colmena@gmail.com. If you are located in the EEA or UK and believe we are unlawfully processing your information, you have the right to complain to your local data protection authority.
We do not currently respond to DNT browser signals as no uniform technology standard has been finalized. If a standard is adopted that we must follow, we will update this Privacy Notice accordingly.
If you are a resident of California, Colorado, Connecticut, Texas, Virginia, or other states with applicable privacy laws, you may have additional rights including the right to know, access, correct, delete, and opt out of the sale of your personal information. We do not sell personal information.
To exercise your rights, submit a request to contact.colmena@gmail.com.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Email address, HubSpot portal ID, account name | YES |
| B. Personal information (CA statute) | Name, contact information, financial information | YES |
| C. Protected classifications | Gender, age, race, ethnicity | NO |
| D. Commercial information | Transaction history, payment information | YES |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet activity | Browsing history, interaction data | NO |
| G. Geolocation data | Device location | NO |
| H. Audio/visual information | Images, recordings | NO |
| I. Professional information | Job title, work history | YES |
| J. Education information | Student records | NO |
| K. Inferences | Deal patterns, signal scores | YES |
| L. Sensitive personal information | — | NO |
Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top. If we make material changes, we will notify active users via email.
If you have questions or comments about this notice, you may email us at contact.colmena@gmail.com or contact us by post at:
Colmena AI
Buenos Aires, Argentina
Based on applicable laws, you may have the right to request access to, correct, or delete your personal information. To submit a request, email us at contact.colmena@gmail.com.